Privacy policy
Last updated: 12/10/2023
Safety Shoes Australia Privacy Policy
Introduction This policy outlines how Safety Shoes Australia collects, uses, and shares your personal information when you visit or make a purchase from our website.
Collecting Personal Information When you visit our website, we gather information about your device, your interactions on our site, and any details needed to process your purchases. If you contact us for support, we may collect additional information. This information is referred to as "Personal Information" in this policy.
- Device Information: This includes details like your web browser version, IP address, time zone, and how you interact with our site. We use this to ensure our site works correctly for you and to analyze site usage.
- Order Information: This includes your name, billing and shipping address, payment details, email address, and phone number. We use this to process your orders, communicate with you, and for fraud prevention.
- Customer Support: If you contact us for support, we may collect your email address to assist you.
Minors Our website is not designed for individuals under 18. We don't knowingly collect information from children. If you believe your child has provided us with their information, please contact us to have it removed.
Sharing Personal Information We share your information with service providers to help us offer our services. This includes:
- Using Shopify for our online store. Learn more about Shopify's privacy practices here.
- Complying with laws and regulations or to protect our rights.
- Advertising on platforms like Facebook and Google.
SMS Marketing We may send you SMS notifications for order updates, marketing offers, and review requests. We use cookies to track items in your cart, including abandoned checkouts, to determine when to send reminders.
Behavioral Advertising We use your information to show you ads we think you'll be interested in. We may share some of this data with advertising partners. You can learn more about this type of advertising here. To opt out of targeted ads, visit:
Using Personal Information We use your information to offer our services, process payments, ship orders, and inform you about new products and offers.
Retention We keep your information for as long as necessary unless you ask us to delete it.
Your Rights Depending on where you live, you may have rights related to your personal information. This includes accessing, correcting, or deleting your data. Contact us to exercise these rights.
Cookies Cookies are small files stored on your device when you visit our site. They improve your browsing experience by remembering your preferences. You can manage cookies in your browser settings.
Changes We may update this policy occasionally to reflect changes in our practices or for legal reasons.
Contact If you have questions or concerns about this policy, contact us at:
Safety Shoes Australia
572 St Kilda Road, Melbourne, Victoria, Australia, 3004.
Email: contact@safetyshoesaustralia.com
Date: 12/12/23